ThinkSmart is an AIM/London Stock Exchange listed financial technology company specialising in B2B and B2C finance solutions. They have marketed paperless, retail point-of-sale finance products via retail distribution partnerships since 2003; partners include Carphone Warehouse and Currys PC World.
March 2017 to June 2018
Reporting to the Head of Operations/Business Change and Chief Technical Officer, the initial 6-month contract was extended to 14 months.
Skills utilised: Agile, Waterfall, User Stories, Wireframes, Balsamiq, Off-shore Development, Prototyping, Target Process, Online Applications, Digital Development, Quality Assurance and User Acceptance Testing, Test Management, Defect Prioritisation, Greenfield Development, Show and Tell, Financial Services, GDPR, Lease and Loan, Requirements Elicitation, Workshop Facilitation, Interviews, Project Management, Stakeholder Management.
- During my time at ThinkSmart I successfully delivered a stand-alone lease application portal that allows retailers to submit lease applications and receive an immediate acceptance decision without having to integrate into their own Point of Sale applications. Having received the decision, the portal allows the consumer to review and electronically sign the required contractual documentation.
- I was tasked with managing a team of User Acceptance Testers during the UAT phase of a new project to implement an interest-free-credit loan capability. The role involved reviewing all “defects” raised by the testers in order to determine the validity of the issue, and if confirmed, working closely with Business Stakeholders to prioritise the defects for resolution by the IT Development Team.
- I also defined and documented the business requirements for a “credit decision” project as part of a programme to implement a short term loan capability. This involved working with a wide range of stakeholders to ensure the requirements met the needs of the business.
- I captured key business requirements for system based changes required for GDPR implementation including the management of ThinkSmart’s development team, system and user testing and defect management process.